Right of Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.

To exercise the right of withdrawal, you must inform us (BloomCraft Organics, Johann-Aubele-Straße 6, 86668 Karlshuld, Germany, email: [email protected]) of your decision to withdraw from this contract by an unambiguous statement (e.g. a letter sent by post or an email). You can also use our online withdrawal form, although this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

For BloomCraft Organics' current product range, none of the statutory exceptions to the right of withdrawal apply – our products are neither perishable goods nor goods sealed for health or hygiene reasons. The full 14-day right of withdrawal therefore applies to all products we currently sell.

Model withdrawal form

If you want to withdraw from the contract, you can fill in and submit our online withdrawal form, or send the following information by post or email:

To BloomCraft Organics, Johann-Aubele-Straße 6, 86668 Karlshuld, Germany, [email protected]:

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods:
Ordered on: __________ / received on: __________
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper)
Date